FAQ

How to Order Products from Jati Induk?

Ordering furniture from Jati Induk is simple. Browse our product collection or send us your preferred design, dimensions, and specifications. Our team will provide a quotation, production timeline, and assist you throughout the ordering process until delivery.

Can Custom Furniture Meet My Expectations?

Absolutely. We specialize in custom furniture manufacturing. Whether you have technical drawings, mood boards, sketches, or reference photos, our team will work closely with you to ensure the final product matches your design vision, dimensions, and project requirements.

What Sets Jati Induk Apart for the Best Deals?

Jati Induk combines premium Indonesian teak wood, skilled craftsmanship, competitive factory-direct pricing, and flexible customization. We focus on delivering high-quality furniture with excellent value for residential, hospitality, and commercial projects.

How Long is the Production Process?

Production time varies depending on the design complexity and order quantity. Generally, custom furniture production takes between 4–8 weeks after design approval and deposit confirmation. Large project orders may require additional time.

What Are the Payment Terms?

Our standard payment terms are:

  • 50% deposit to begin production
  • 50% balance payment before shipment

For large-scale commercial projects, customized payment arrangements may be discussed.

Can You Create Custom Designs from Customer Projects or Samples?

Yes. We can manufacture furniture based on customer drawings, architectural plans, samples, reference images, or existing furniture designs. Our team will review the specifications and provide recommendations to achieve the best result.

How Can I Assess Product Quality Before Purchase?

We can provide detailed product photos, videos, material samples, finish options, and production updates. Factory visits can also be arranged for customers who wish to inspect our manufacturing process and quality standards directly.

What Is the Estimated Delivery Time?

Delivery times depend on the destination and shipping method. Domestic deliveries typically require several days after production completion, while international shipments may take several weeks depending on the destination country and shipping schedule.

Do You Offer Product Guarantees?

Yes. We provide a product guarantee covering manufacturing defects under normal usage conditions. Our commitment is to ensure every piece of furniture meets our quality standards before delivery.

What Is Your Shipping Term?

We offer flexible shipping terms including:

  • EXW (Ex Works)
  • FOB (Free On Board)
  • CIF (Cost, Insurance & Freight)

Our team can recommend the most suitable shipping arrangement based on your project location and logistics requirements.